1. Processing Time
 

• Orders are typically processed within 1-2 business days.

• Depending on the product type & printing/assembly requirements, some orders may take up to 3-4 business days for fulfillment. (Examples: All-Over-Printing, Embroidery etc.) 
   

2. Shipping Time / Delivery Estimates
 

• Once dispatched, domestic delivery usually takes 4-7 business days, depending on shipping method and your location (postcode/pincode).

• International delivery times will vary by destination. Delivery charges and Any duties, customs, or import taxes are the responsibility of the customer. 
   

3. Shipping Costs & Modes
 

• We offer different shipping modes (eg. Standard / Express / Air / Surface) depending on what is available in your area. 

• Shipping costs are calculated based on weight, package size, and delivery zone/pincode. 

• Cash on Delivery (COD) may be available with an extra charge. 
   

4. Add-On Services
 

• Optional extras such as box packaging, gift wrap, or custom letters may be added for additional cost. 

• These add-ons are optional and will be clearly listed during checkout.
   

5. Shipping Delays
 

• If delivery is delayed due to any reason (weather, courier issues, high demand etc.), we will notify you as soon as possible and provide a revised delivery estimate. 

• We are not responsible for delays caused by events beyond our control (e.g., natural disasters, strikes, customs delays, or incorrect address). 
   

6. Order Tracking
 

• Once your order is dispatched, you will receive tracking details (if provided by the courier). 

• Please allow some time for courier tracking status to update in the system. 
   

7. Undelivered / Lost Shipments
 

• If your order is marked as delivered but you have not received it, contact us within 48 hours for assistance.

• If a package is undelivered due to an incorrect address, absence, or non-contactability, it may be returned to us (Return to Origin – RTO). Additional shipping fees may apply for re-delivery. 

• For suspected lost packages (not delivered more than 10 business days after dispatch), we will investigate with the courier and either issue a refund or resend the item, depending on availability.
   

8. Contact for Shipping / Delivery Issues
 
If you have any questions or issues related to delivery, please contact us:
Email: stylnovastore@gmail.com
Phone / WhatsApp: +91 9110704712

Return Policy
 
1. Eligibility
 

• Items must be unworn, unused, and in their original condition, with all tags attached and the original packaging intact.

• A valid proof of purchase (e.g., order confirmation email or payment receipt) is required for all returns or exchanges.
   

2. Return Policy
 

• Returns are applicable only in cases of quality issues such as damaged, or incorrect items, Please check the size-chart for right size.

• Please inspect your order immediately upon delivery.

• If an item is defective, damaged, or incorrect, report it to us within 24 hours of delivery for a prompt resolution. Unfortunately, claims submitted after the 24-hour window will not be accepted.
   

3. Refund Processing
 

• Once your return is approved, refunds will be processed within 7 business days.

• In case of any delays, we will notify you via email or WhatsApp.
   

4. How to Return or Exchange
 

• Please contact us promptly at +91 9110704712 or stylnovastore@gmail.com to initiate your return or exchange.

• Our team will guide you through the next steps, including packaging and shipping instructions.