Return/Exchange Policy

1. Eligibility

• Items must be unworn, unused, and in their original condition, with all tags attached and original packaging intact.

• A valid proof of purchase (e.g., order confirmation email or payment receipt) is required for all returns or exchanges. 
   

2. Defective, Damaged, or Incorrect Items

• Please inspect your order immediately upon delivery.

• If an item is defective, damaged, or incorrect, report it to us within 24 hours of delivery for a prompt resolution. Unfortunately, claims submitted after this 24‑hour window cannot be accepted. 
   

3. Refund Processing

• Once your return is approved, refunds will be processed within 2–3 working days.

• In case of any delays, we will notify you via email or WhatsApp. 
   

4. How to Return or Exchange

• Please contact us promptly at +91 9110704712 or stylnovastore@gmail.com to initiate your return or exchange.

• Our team will guide you through the next steps, including packaging and shipment instructions.