Privacy Policy

This Privacy Policy describes how Stylnova (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stylnova.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information. You may elect not to provide this, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and interaction with our Site.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers, such as:

Companies who support our Site and Services, such as Wix.
Our payment processors, who collect payment information to process your orders.
Advertising and analytics partners who collect data through pixels, web beacons, SDKs, or cookies.

How We Use Your Personal Information

Providing Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns/exchanges, and enable reviews.
Marketing and Advertising: Send promotional messages and display ads tailored to your preferences.
Security and Fraud Prevention: Detect and prevent fraudulent or malicious activity.
Communicating with You: Offer customer support and improve our services.

We use cookies on our Site to power and improve our Services (e.g., remembering preferences, analytics, and optimizing performance). For specific information about cookies used with Wix, see Wix Cookie Policy. (https://support.wix.com/en/article/cookies-and-your-wix-site)

Most browsers accept cookies by default, but you can manage settings to block or remove them. Blocking cookies may affect certain features or site functionality.

How We Disclose Personal Information

We may disclose personal information:

To vendors/service providers (IT, payments, analytics, customer support, fulfillment).
To business and marketing partners, including Wix, under their privacy policies.
With affiliates within our corporate group.
As required by law, to enforce terms, or during business transactions (e.g., mergers).

In the last 12 months, we disclosed:

Identifiers (e.g., contact, order, and account details).
Commercial Information (e.g., order and shopping data).
Internet/Network Activity (e.g., usage data).

We do not use or disclose sensitive personal information for inferring characteristics.

User-Generated Content

If you post product reviews or other public content, it will be accessible to others. We are not responsible for how third parties use publicly shared information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from individuals under 16. Parents may contact us to request deletion.

Security and Retention of Your Information

We take reasonable steps to secure your personal information but cannot guarantee 100% security. Retention periods depend on service needs, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, transfer, or restrict processing of your personal information. You may also opt out of targeted advertising.

We use Wix ad services (e.g., Wix Audiences) for personalized ads. To restrict Wix merchants from using your data for these services, visit: Wix Privacy.

Complaints

If you have complaints, contact us using the details below. If unsatisfied, you may escalate to your local data protection authority.

International Users

Your information may be processed outside your country, including in the US. Where applicable, transfers rely on recognized safeguards such as Standard Contractual Clauses.

Contact

For questions or privacy-related concerns, contact us:
📞 +91 9110704712
✉️ support@stylnova.com
📍 Saroj, Sy No 113, Flat No 201, Maruthi Apartments, Maruthi Nagar, 504301 Mancherial, TS, India

For grievances:
👤 Srinivas G
✉️ stylnovastore@gmail.com